Frequently Asked Questions (FAQs)
Common Queries About Our Services and Offerings
Frequently Asked Questions
Select your design, submit your measurements, and we’ll confirm everything before production.
2–4 days in Nepal. 7–14 days internationally, depending on your location.
We accept returns for readymade items within 7 days. Custom and sale items are not returnable.
Yes! Leave your preferences in the checkout notes or message us directly.
Yes, we offer size customization for most products. Just provide accurate measurements while ordering.
Many of our fabrics are ethically sourced and eco-conscious. Check product details for sustainability notes.
Yes, we provide elegant gift packaging options upon request during checkout.
Yes, once shipped, we send a tracking link to your email or phone.
We accept Visa, MasterCard, digital wallets, and mobile banking depending on your region.