Frequently Asked Questions (FAQs)

Common Queries About Our Services and Offerings

Frequently Asked Questions

❓ How do I place a custom order?

Select your design, submit your measurements, and we’ll confirm everything before production.

📦 How long does shipping take?

2–4 days in Nepal. 7–14 days internationally, depending on your location.

💡 What is your return policy?

We accept returns for readymade items within 7 days. Custom and sale items are not returnable.

🎨 Can I request design changes?

Yes! Leave your preferences in the checkout notes or message us directly.

❓ Do you offer size customization?

Yes, we offer size customization for most products. Just provide accurate measurements while ordering.

❓ Are your fabrics eco-friendly or sustainable?

Many of our fabrics are ethically sourced and eco-conscious. Check product details for sustainability notes.

❓ Do you offer gift packaging?

Yes, we provide elegant gift packaging options upon request during checkout.

❓ Can I track my order?

Yes, once shipped, we send a tracking link to your email or phone.

❓ What payment methods do you accept?

We accept Visa, MasterCard, digital wallets, and mobile banking depending on your region.

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